Questions?
Here are some answers to frequently asked questions. If you don't find the answer to your question, please do not hesitate to reach out to us.
How do I schedule a reservation?
Give us a call at 980-250-5418 or by emailing us at waterdogboatrentals@gmail.com to reserve. See Contact us page.
What do I need to make a reservation?
You will need a credit card for the deposit to reserve the boat.
Do I need a boaters license?
Yes, North Carolina law requires any person born on or after January 1, 1988 to pass a boater safety course and to carry a boater education card. All renters and operators will be required to provide a copy of their drivers license and/or boaters license at check in. Renters will not be allowed usage of a rental boat without providing a proper license. Failure to provide may forfeit access to your rental without refund. For more information visit www.boat-ed.com/northcarolina
Can I bring my pet?
As much as we love animals, we unfortunately do not allow pets on board our boats.
Can I bring my own tube/skies/grill?
No, unfortunately, we do not allow tubing or towing from our pontoon boats. Due to insurance policies and safety requirements you can not bring these items along.
Do you provide life jackets?
Yes, we provide 10 adult life jackets on board at all times. Kids 13 and under MUST wear a life vest at all times while on board one of our vessels.
Am I allowed to bring drinks/food/alcohol?
Yes, you are allowed to bring food and beverages on board. Please no liquor or glass bottles. All trash and personal items must be removed from the rental upon return. Cleaning fee will be charged if not returned in same condition when rented. Drink Responsibly. Driver of the boat must be sober at all times. Drinking and driving laws apply to operating a boat on the lake.
Is there music on the boat?
Yes, each pontoon has a radio, AUX and bluetooth.
Is gas included with my rental?
No, gas is not included with your rental. Renters will be responsible for returning the boat with a full tank of gas. If boat is returned not full a flat fee of $85 will be charged.
Do you require a security deposit?
Yes, a $300 security deposit is due at the time of booking. It may take up to 7-10 business days for the bank to process the refund to your account. Please be aware that in some cases a security deposit is not refunded due to damages or other fees incurred. This is typically identified during check-out.
What previous renters are saying about us
Had an amazing time out on the lake. Staff is very accommodating, boat was clean and they are reasonably priced. We can’t wait to rent from Waterdog again!!!